What we all do, matters
When we set up this business, we wanted to make sure we were a force for good. We chose not to compete on price, but to offer exceptional service with an environmental focus and to seek out customers and suppliers with the same values. Below are a few ways in which we are trying to fulfil this vision.
We recycle and donate unwanted items where possible to minimise the overall impact on landfill and give back to the local community on our customers’ behalf. We also work with Material Recovery Facilities, Recycling Centres and other organisations with a focus toward re-using or recycling waste. Where we are not able to recycle items as they are, we look to dispose of them in their material forms. Some examples of how are chosen suppliers are doing this are:
- Green waste is being mulched down into compost.
- Clean timber is being chipped and used for pathways and to make chipboard products.
- Hardcore is being crushed and then re-used in roads and other hard standing areas.
- Metals are being re-used to make new objects.
- Glass is melted down and used in the creation of decorative pebbles for outside areas.
- Clothing is sold by charities to provide much needed funding and some are being sent to poorer countries
The idea is to do all that we can within economic limitations to minimise our impact on landfill.
We donate to local and national charities where appropriate, though some items such as soft furnishings without fireproof labels cannot be passed on in this way.
*Due to the pandemic, and an increase in donations, many charity depots are presently overwhelmed and so can’t always take donations
We have opted for a paperless office. All our systems are cloud based and accessible by our whole team wherever they are, so there is very limited need for paper.
Our office is largely fitted out with furniture that we have recovered from clearance jobs. It means things are a little eclectic, but it all works just fine.
We have chosen an energy supplier that supplies us with 100% renewable electricity and carbon offsets our gas use.
We aim to achieve a 90% recycling rate for our waste and make every effort to do so.
We have already considered electric vans. Unfortunately right now, the technology does not allow for the mileages we cover, however we are keeping an eye on hydrogen as the infrastructure develops.
We will in time be looking to do more carbon offsetting and, if we can make it work, it would be great if we could eventually go carbon neutral. Now that would be an achievement!
We're in the business of helping others
Core to our values is delivering peace of mind. We do this by focussing on our customers and offering the best experience possible while choosing the environmental option where we can. Our reviews are proving that we are succeeding, however, we are always looking to improve.
Delivering Peace of Mind
Waste Carriers Licence
You will get an email reminder the day before and a text reminder on the morning of your booking.
We’ll let you know when we are on the way. On arrival we will firm up the price for you, take payment, then clear your waste and sweep up.
Once you have inspected to make sure you are happy, we will email you directly from site your waste transfer note, invoice showing paid, and any before and after photos.
We operate across Bristol, Bath, Taunton and the remainder of the Somerset region, so are able to offer you a national level of quality service, locally.
We know good service is important to you, so all our vehicle crews are professional trained and DBS checked for your peace of mind.
With so many happy customers, we could rest on our laurels. But we are committed to reviewing and improving what we do to make your experience even better.
When we set up this business, we wanted to make sure we were a force for good. We chose not to compete on price, but to offer exceptional service with an environmental focus and to seek out customers and suppliers with the same values.
Customer loyalty programme
We offer a 5% discount for all residential customers who choose to use us again within a year!
(Any Clearance reserve the right to change this loyalty discount programme at any time)
Read what people are saying about us
When you have a lot of rubbish to deal with, like after a major project or tackling a house clearance, it can be expensive and